Omae Privacy Policy

Last updated: May 26, 2025

This Privacy Policy describes how Omae ("we", "us", "our") collects, uses, and discloses your personal information when you visit or use our services on orthovital-us.com ("the Site").

By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time for legal, operational, or regulatory reasons. We will post updates on this page and update the "Last updated" date accordingly.

2. Information We Collect

A. Information You Provide Directly

Name, address, phone number, email
Order and payment details
Account credentials (username, password)
Shopping activity (viewed items, wishlist)
Customer service communications

B. Information Collected Automatically (via Cookies)

Device and browser data
IP address
Pages visited, time spent, clicks

See Shopify’s cookie policy for more: https://www.shopify.com/legal/cookies

C. Information from Third Parties

Payment processors
Advertising and marketing partners
Analytics providers

3. How We Use Your Information

To process and deliver orders
To create and manage your account
To send order updates and account notifications
To provide customer support
For marketing and advertising
To detect and prevent fraud
To comply with legal obligations

4. Sharing Your Information

We may share your personal information with:

Service providers (payment, fulfillment, support, analytics)
Marketing partners (including Shopify, if ad services are used)
Affiliates within our corporate group
Legal authorities, if required
In the case of a business transfer (e.g., merger or acquisition)

5. User-Generated Content

If you post reviews or comments publicly on the Site, they are visible to anyone. We are not responsible for how others use or share this information.

6. Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before submitting personal information.

7. Children’s Privacy

Our Services are not intended for children. If we learn we have collected information from a child, we will delete it. Contact us to request deletion.

8. Security and Data Retention

We use reasonable security measures to protect your information. However, no system is completely secure. We retain data as long as needed to fulfill services, comply with legal obligations, and resolve disputes.

9. Your Privacy Rights

Depending on your location, you may have rights to:

Access the data we hold about you
Request correction or deletion
Receive a copy of your data (portability)
Opt out of marketing or targeted advertising
Limit use of sensitive data
Withdraw consent at any time

To exercise these rights, contact us at contact@orthovital-us.com. We may need to verify your identity before responding.

10. Contact Us

If you have questions about this policy or your data: Email: contact@orthovital-us.com

Privacy Policy